Cookie Policy

1. What are cookies

Cookies are small text files placed on your device when you visit a website. They help the site remember your preferences, keep you logged in, and understand how visitors use the site. We also use similar technologies such as local storage and session storage, which work in a comparable way.

This Cookie Policy explains what cookies and similar technologies Travel Compass (operated by Prisma Trade Company, VAT BG203957723) uses, why we use them, and how you can control them.

2. Categories of cookies we use

Strictly necessary

Required for the website to function. Without them, you cannot use core features such as searching for accommodation, completing a booking or processing a payment. These do not require your consent.

Functional

Remember your preferences (such as language choice) so the site behaves consistently between visits.

Analytics

Help us understand how visitors interact with our website so we can improve it. These are only set with your consent.

Marketing

Used to deliver relevant advertising and measure campaign effectiveness. These are only set with your consent.

3. Specific cookies and storage we use

Name	Provider	Purpose	Type
tc_lang	Travel Compass	Stores your selected interface language	Functional
__stripe_*	Stripe	Secure payment processing and fraud prevention	Strictly necessary
SendPulse session	SendPulse	Customer support chatbot session	Functional

Third-party providers (such as Stripe and SendPulse) may set their own cookies according to their respective policies. We recommend reviewing their privacy notices for full details.

4. How to manage cookies

You can control cookies in several ways:

• Browser settings: all major browsers (Chrome, Firefox, Safari, Edge) allow you to view, delete and block cookies. Check your browser's help pages for instructions.
• Device settings: on mobile devices, you can clear local storage and cookies via the browser app settings.
• Opt-out: for analytics or marketing cookies set with your consent, you can withdraw consent at any time using the cookie preferences on our site.

Please note: blocking strictly necessary cookies will prevent the website from functioning correctly — for example, you may not be able to complete a booking.

5. Do Not Track

Some browsers allow you to send a "Do Not Track" signal. There is no industry-wide standard for how to interpret this signal, so our website does not currently respond to it. You can still manage cookies as described above.

6. Changes to this policy

We may update this Cookie Policy as our website evolves or as legal requirements change. The "last updated" date at the top reflects the most recent revision.

7. Contact

For any questions about cookies or our use of similar technologies, contact us at info@travelcompass.gr. For broader information on how we handle personal data, please see our Privacy Policy.